Exchange and return

Do you have a return?

Register your return in our return portal and take the package to the nearest post office in your area.

Return portal
Can I exchange or return?

You can return all items* within the statutory return period of 14 days, provided that:

• the article is unworn, unwashed and undamaged.
• all labels and cards are still attached.
• the factory packaging is unwritten and in original condition

* Socks can only be returned if they have not been removed from the packaging and are in their original condition. You can exchange an item by returning it within 14 days and then ordering a new item.

How can I exchange or return?

1. Register your return via our returns portal
 2. Go through the steps and receive your shipping receipt
3. Print the return label or choose a printless option and have the label printed at your shipping point.
4. Pack the items in the packaging you received them in.
5. Return the package to us

Terms & Conditions:

- The return costs are partly for the account of the customer and are paid by the customer within the return portal.
- The return costs are for the Netherlands: € 4.95 and Belgium and Germany: € 8.95.
- Within 8 working days after receipt of the returned order, we will refund the return amount.
- You will receive the amount back via the original payment method
- Webshop orders can unfortunately not be returned or exchanged in our shops.

If you have any questions, please contact our customer service . They are happy to help you.