It is possible to pay with one of the following payment methods:

• iDeal
• Credit card (Mastercard, Masterro, Visa, American Express)
• Bancontact
• Paypal
• Apple Pay
• Google Pay

Our payments are processed securely with a secure connection on our webshop (SSL certificate). We process payments using Shopify Payments.

Your payment will be processed immediately, after payment you will receive an order confirmation by email within a few minutes.

There are no costs associated with using a payment method on our website.

You will receive a return confirmation as soon as we have received your return. We will refund the return amount within 10 working days. The payment is always made via the same method as the original payment.

You can enter your online discount code at checkout. The discount is automatically deducted, after which you can pay for your order.

Delivery costs within the Netherlands are € 4,95, with an order from € 59.95 you do not pay any delivery costs.
The shipping costs for Belgium are € 8.95 per order, from € 99.95 we ship your order free of charge.

We aim to have your order delivered within 2 working days. However, due to the COVID-19 virus, it is wise to take into account a possible delay. We ask for your understanding for this.

Unfortunately, it is not yet possible to shop online outside NL or BE. You can check here if there is a point of sale near you.

All your purchases are delivered by PostNL. PostNL's delivery times are: Monday to Saturday from 9:00 AM - 6:00 PM.
If you are not present at the time of delivery, the package will be delivered to the neighbors if the shipment allows it or offered again the next day.

If the shipment cannot be delivered at a second attempt, PostNL will deliver the package to the nearest PostNL service point. You will receive a proof of shipment in your mailbox. You must collect your package from the PostNL service point within 7 working days.

We do not send a Track & Trace code as standard, but this can be requested from our customer service.

Have you not received a package after a few days? Then please contact our customer service.

You can place an order with or without an account.
• Choose an article and select the size.
• Add the item to your shopping cart.
• Click on 'pay'.
• Check all data.
• Choose a payment method.
• Click on 'checkout'.
• You will receive an order confirmation by e-mail.

It is possible that the confirmation email ended up in your spam. If not, check that you entered the correct email address in your account. You can find this in your order history. If you still can't figure it out, please contact our customer service.

Once you have placed an order, you can no longer cancel or change it. Therefore, check your order carefully before you pay.

You will find the information about our sizes on this page . Our size chart is a guideline for choosing the right size.

Did you receive the wrong item or is an item missing? Then please contact our customer service. We're happy to help.

It is possible to come and fit in our stores. We recommend that you call in advance and ask whether the store in your area has the relevant item in stock. Unfortunately, it is not possible to come and try on the head office.

If an item turns out not to be available, we will contact you and the money will be refunded.

Please contact our customer service via webshop@antoonbasics.com . We're happy to help.

You can return all items within the statutory return period of 14 days, provided they meet our conditions.

Returns are possible provided:

• the article is unworn, unwashed and undamaged.

• all labels and cards are still attached.

• the factory packaging is unwritten and in original condition

• the return code is clearly noted on the packing slip.

* Socks can only be returned if they have not been removed from the packaging and are in their original condition.
You can exchange an item by returning it within 14 days and then ordering a new item.

• Write a return reason code on the enclosed packing slip. You can find this code on an enclosed return letter. We cannot process your request without the packing slip and the return reason code.

Download our return form here .

• Pack the items in the packaging in which you received them. • Send the package with sufficient postage to:

Antoon Webshop
Attn Webshop returns
Cruquiusweg 96L
1019 AJ Amsterdam

• Make sure that the package is sufficiently stamped, unstamped returns will not be delivered to us by the post.

• We will refund the return amount within 10 working days after receipt of the returned order. This goes through the original payment method.

The return costs are partly (€ 4.95) for the account of the customer and are paid through our return portal .

You can return your order in one of our Antoon stores. To do this, register your return in our return portal